I need to install my new keypads! What's next? Spider Team May 06, 2020 12:39 Updated You will need to notify Spiderdoor support 24 hours prior to installing. (No weekend installations) Click here to Submit a request Related articles Shows install guides for INTERNET KEYPAD access control! My keypad is not working! Can a customer make a payment with the tenant app or Text Collector, after "X" number of days? My cellular keypad is not working! What if the keypad is allowing access before or after our locations business hours? Comments 0 comments Article is closed for comments.